Services for D.C. Metro Area Residents

2-1-1: A Lifeline for Those in Need

Dial 2-1-1 for assistance in Washington, D.C., Maryland, and Virginia. Find assistance when you or someone you know needs help. There are thousands of health and human services programs available to assist you -- from child care, jobs, health care, and insurance -- to emergency services to help you in times of disaster or emergency.

To Find Help When You Desperately Need It

  • If you don't have any food and need to feed your family - Dial 2-1-1
  • If you can't pay your utility bill and are afraid the power will go off - Dial 2-1-1
  • If you need to find care for a disabled child or adult - Dial 2-1-1

Click here to access our directory of services

Dial 2-1-1 To Find Help When You Desperately Need It

2-1-1 is a lifeline for people in trouble who need support, but can't find someone to point them in the right direction or provide access to services that can help.

It's the place to go when you just don't know who to call.

Due to the loss of jobs and downturn in the local economy, the number of people seeking basic services is growing. The biggest need in our region is financial aid.

In response to this problem, United Way NCA is establishing a Basic Needs Fund to assist agencies that provide their constituents with food, shelter, rent and utility assistance.

Specially Trained Professional Operators

The 2-1-1 call specialists are trained to deal with people in crisis and available 24 hours a day, 7 days a week. 2-1-1 operators wade through the maze of service agencies and streamline the process so people can get the help they need right away.

Specially trained operators get to the root of the problem, uncover related opportunities for assistance and if needed, provide multiple referrals to provide the help needed.

Operators speak over 200 languages from around the world including Welsh, Indonesian, Thai, Swahili and many regional dialects.

Through 2-1-1 you can access information about a wide range of community services. Some of the most requested include:

  • Health care
  • Housing and/or utilities payment
  • Income support
  • Legal, consumer and public safety
  • Substance abuse
  • Domestic violence
  • Many other basic needs

2-1-1 is lending a hand and improving lives one caller at a time.

FamilyWize Helps Families Afford Prescriptions

United Way NCA has partnered with familywize to bring prescription discounts to individuals and families not covered by health insurance or those who do not have adequate medical coverage. We join more than 700 United Ways in all 50 states in an effort to save people $30 million in the next year on the cost of their medicine. So far, more than 10 million cards have been distributed.  The FamilyWize Prescription Discount card could lower the cost of medicine by an average of 35%.

Click here to learn more and download a printable card.