Storm Help

A major storm is predicted to hit the East Coast this weekend. United Way of the National Capital Area is here to help area residents that will be affected by this storm. If you are without power, out of food, need shelter or any number of vital services, and don’t know where to turn, just dial 2-1-1 from any telephone to get connected to people and organizations that can help.

Information about 2-1-1

  • 2-1-1 is a free, region-wide information and referral hotline to help you with food assistance, shelter, non-emergency medical help, or other social services.
  • The 2-1-1 call specialists are trained to help people in crisis and are available 24 hours a day, 7 days a week. 2-1-1 operators navigate the maze of service agencies and streamline the process so people can connect to the help they need right away.
  • 2-1-1 is a lifeline for people in trouble who need support, but can't find someone to point them in the right direction.

2-1-1 is not an emergency response system. If you have a life threatening emergency, always call 9-1-1 or your community’s emergency service providers.

Learn more about 2-1-1 here.

Other Resources

  • Pepco has created a Storm Preparation Handbook to help you be prepared before, during and after storms.
  • Pepco customers can report power outages at this link. This link is to a map of Pepco customer outages. 
  • Fairfax County emergency information can be found here.
  • Capital Region Updates contains live transit and traffic information for Washington DC & the NCR  (National Capital Region).  This site is updated daily with incidents, crashes and events that affect DC and the region. 
  • Capital Alerts delivers emergency text alerts to your phone from city or county governments in the national capital area. 
  • The Alert DC system sends text alerts to registered users in the event of an emergency. The service is available to those who live and work in DC.
  • The Red Cross can help you find a shelter near you by visiting this link, or by texting SHELTER + your zip code to 43362 (4FEMA).
  • Fairfax County Residents with urgent human services needs should call 703-222-0880 for the Fairfax County Coordinated Planning office. This service provides information about and referrals to public and private human services available to Fairfax County residents.
  • The National Hurricane Center
  • FEMA hurricane website with information on what to do before, during, and after a hurricane.
  • Homeland Security and Emergency Management Agency hurricane information page.
  • The American Red Cross has created a downloadable Hurricane App that is available on both iPhone and Android platforms that gives users instant access to local and real time information on what to do before, during and after hurricanes, and more. The Red Cross has also developed a First Aid app. Click here to see all the Red Cross apps.